This is the BOC Online Newsletter that is sent out approx. every 3 months. It is only mailed to those who have subscribed to it from the BOC Online Web site at http://www.boconline.com. If you wish to be removed from our future mailings, please reply with the subject "Remove" and we'll take you off our mailing list. This report has approx. 8,500 subscribers. You may pass this newsletter on to others, as long as it is sent in its entirety. Please note that long text/URLs may break into two lines in some mail readers. Please cut and paste, should this occur. BOC ONLINE QUARTERLY NEWSLETTER (Issue: 4, October 19, 1998) What's in this issue? Section- 1) WHAT'S NEW? - New items and a new look have been added to our website. 2) ARTICLE A: "Search Engine Confessions" - by Jim Daniels. ARTICLE B: "What To Look For In An Affiliate Program" - by Audri G. Ladford. 3) HELPFUL SITES FOR - Office Supplies. 4) FYI - Stop Debt Collection Harrassment! 5) NEWS - Dell To Offer Credit Card Protection 6) FEATURED BUSINESS SOFTWARE 7) CLASSIFIED ADS -------------------------------------------------------------------------------------- SECTION 1: WHAT'S NEW? - Whew! Piece by piece we finally put together our websites new look and feel. We have added a variety of new things, including... A business start-up ideas section, complete with several unique start-up programs split into home business, muli-level marketing and franchising categories. Directly to the right of these you will find our new section devoted to current small and home business news and press releases. Scroll down a bit and you will find a hyperlink to small and home business trade shows and events. These are shows that will be taking place across the country throughout the rest of this year. To finish things off we added a few articles covering business opportunities scams and work-at-home schemes and how to avoid them. But, that's not all! You'll have to visit our new site to see what other great additions we have made! -------------------------------------------------------------------------------------- SECTION 2: ARTICLE A "Search Engine Confessions" - by Jim Daniels. Search engine ranking. How important is it really? Well, if you can never seem to find your web site through search engines, you probably think it is keeping you from success. Not true. Confession #1: There was a time when I felt that ranking high in search engines was very important. I even spent hours every week trying to get those top spots. I mean I tried everything. And lots of the stuff I tried worked. I enjoyed #1 rankings at Infoseek, AltaVista, WebCrawler and more. I was in the top 10 of nearly all the major engines. Then a funny thing happened. I wised up. You see, I finally realized that there were literally thousands of other folks promoting related products and services. I knew that keeping those high search engine positions would become quite a chore eventually. Hey, I'm just one guy, sitting at my computer. If the few hours a week I was spending on search engine ranking grew into ten, 12 or 15 hours, something else would have to suffer. Which leads me to confession #2... I dropped out of the game altogether. That's right, I gave up the battle. And it was the best decision I ever made. Not only did this decision free up time for more important online marketing strategies, it helped me see the bigger picture. That big picture is this: You need more than search engine traffic to make it online. You need relationships. You form these valuable business relationships by promoting your business in other ways. Regular email contact, newsletter publishing, discussion group participation, offering an associate program - these are the methods that have brought me full-time income on the internet. They are also the methods that will take me further. I can honestly say that if the search engines all closed up shop tomorrow (or started to rank pages by who pays them the most - which is more likely) my cyberbusiness wouldn't miss a beat. Why? I chose not to rely on search engines for web site traffic. That's not to say I don't get traffic from search engines. I just don't rely on search engines for *ALL* my traffic. Like any wise internet marketer, I take what I can get -especially when it's free. Which leads me to Confession #3... I now enjoy some of my best search engine ranking ever! "What's that Jim? You gave up the battle and you're winning?..." Actually, yes. Just this morning I went out on the web in search of places to spend some ad dollars. As usual, I used my favorite multi-engine search tool called the Dogpile at http://bizweb2000.com/engines.htm. I searched on "ezine advertising" and "direct email marketing" in hopes of finding a few good targeted advertising opportunities. What did I find? Well, uh, my own site. Here's where I showed up... "ezine advertising" #1 on WebCrawler #5 on Lycos #1 on Magellan #1 on Excite #2 on AltaVista "direct email marketing" #1 on WebCrawler #2 on WebCrawler #1 on Magellan #2 on Magellan #3 on Excite "How's that?", you ask. "How does a guy drop out of the search engine battles and come up with top ranking?" Simple. I said I dropped out of the battles, not the war. You see, I still make sure that every web page I create is optimized for good ranking. I do this by inserting meta tags, using a good title and adding keyword rich content. I recommend this as a minimum. It's simple. All you have to do is create one good meta-tagged page, then use it as a template. Every time you create a new page, paste in your template and adjust the keywords for the content on that page. A quick tutorial on meta tags can be found at my free help area: http://www.bizweb2000.com/freehelp.htm With this "casual" method, you can't help but get some good search engine raking. Plus, all the time you save battling for those top spots can be better spent on REAL internet marketing! So there you have it. Confessions from a once-hooked search engine junkie. Are you caught up in the search engine ranking battles? Perhaps it's time to surrender some of the battles. Who knows, you may just win the war! ----- Article by Jim Daniels of JDD Publishing. SECTION 2: ARTICLE B "What To Look For In An Affiliate Program" - by Audri G. Ladford. Recently, there was a lively discussion on the Internet Sales Discussion List about affiliate programs. Many list members were less than happy with Amazon.com's affiliate program. One member wrote that he was disappointed in the list's kvetching and argued that despite the many complaints, Amazon wouldn't change their program. He wouldn't change it, either, if he were in the same competitive position as Amazon's Jeff Bezos; nor, he felt, would any other I-Sales reader. Although I disagree (and I'll explain why in a moment), this raises some interesting questions about affiliate programs. First, let's briefly examine the background. The Basics If you have a web site that gets more than 1,000 visitors a month, you might want to consider joining an "affiliate" (or "associate") program to generate some extra income. Affiliate programs work like this: Company A, the vendor, sells something you think might benefit people who visit your site, but that you don't offer now. You put up a banner or other sales information on your site -- the host site -- which links to Company A's site. If a person referred to Company A by your host site makes a purchase, Company A pays you a commission. Amazon.com started one of the first and most famous affiliate programs where virtually anyone can become an affiliate and "sell" books. You do this by featuring books on your site as related to what you do, then give your visitors a reason to buy them by writing positive reviews and providing convenient links to Amazon. The concept is great. But the program has some severe limitations. For example, host sites are only paid a commission on books that are actually linked from the host site (not on any other books purchased by the referred customer). Nor are affiliates paid for repeat orders by the referred customer. And, the commission rate is low (5 to 15 percent). Many Amazon affiliates I know earn between $5 and $25 a month, which makes the program unattractive, given the time and energy involved. Evaluating An Affiliate Program There are a number of issues to be examined and investigated when considering an affiliate program. The points below can help you assess the value of a referral program for your site. Is an affiliate program consistent with the goals of your web site? Most people develop web sites to promote their primary business. The most successful sites are tightly focused on a niche market, while the sites that try to be all things to all people are usually not very profitable. Therefore, ask yourself first how the affiliated product or service will benefit your target market. Then ask yourself how the program will benefit you. How much money can you make from an affiliate program? Using the Amazon example, if a visitor buys one of your featured books, Amazon will pay you a 5 to 15 percent commission on the purchase of that book. Let's say that 25 of your site visitors per month buy one of your featured books at Amazon after linking from your site. Let's say the books average $20 each, and your commission rate is 10 percent. You'll be paid 25 x $20 x 10 percent, or $50, for that month's transactions. If this happens every month, you'd make an extra $600 a year for a few hours of work. You could make more if you have more traffic and more products to offer. Make sure the vendor's commission arrangement is equitable. As I mentioned, some vendors -- like Amazon -- only pay you for the first sale generated by your referral. Further, Amazon only pays for books listed on your site. If your visitor goes to Amazon and buys 50 books, but doesn't buy one of the books listed on your site, Amazon will make a big sale, but you won't earn any commission. Your goal is to find an affiliate program where you get paid on the total sale, not on a small part of it. The hard part is attracting qualified visitors to your site and getting them interested enough to buy. Processing the order is the easy part. So look for affiliate programs that pay you based on ALL purchases made by your referrals for some period of time. Cash is king! Some vendors pay you with "house credits." That is, they give you credit toward buying something from them as commission. This may or may not benefit you. If you get cash, you can buy something from them if you want. With credits, you're forced to buy. So look for vendors who pay in cold, hard cash. Ask for -- and check -- vendor references. Some vendors are slow to pay, while others don't pay at all. So before you spend your time and resources on a vendor, get names and email addresses of their satisfied affiliates. Contact them and ask questions. Visit the web sites of other affiliates to see what kind of products and services they sell. Make sure the host sites are legitimate companies. Make sure the vendor provides an easy way back to your site. Some vendor sites make it difficult to return to the host site. This can be potentially damaging to you because many people might lose track of their travel paths and forget about whence they came. So try out the program from an existing affiliate's site. Check how easy -- or difficult -- it is to return to the host site. Investigate several vendors before signing up. Try the ones that seem to be the best fit. If it doesn't work out, you can always change. If it does work out, you'll have one or more sources of ongoing revenue. Did Amazon Get It Right? That brings us back to the original question: Given Amazon's competitive position, should they continue with the current structure of their program, or are they making a mistake by continuing to have such a lopsided program? I believe Amazon is making a major mistake by maintaining their affiliate program as currently structured. In almost every other way, I'm a real fan of Amazon's (I buy tons of books from them and refer them lots of business). But, I (and I believe many others) haven't joined their affiliate program because it just doesn't make good business sense. With all of the fierce competition Amazon is just starting to experience, it simply isn't worth alienating partners and potential partners for the amount of revenue involved. I believe with a better Affiliate program, they could have "raving fans" as affiliates who would generate so much more activity and business that it would more than make up for the margin difference. This is old thinking vs. the kind of thinking that works on the ‘net. For a company that does as many things right as Amazon, I'm surprised they haven't figured this out yet. ----- Article by Audri G. Ladford. -------------------------------------------------------------------------------------- SECTION 3: HELPFUL SITES FOR - Office Supplies. IKON Office Solutions - http://www.ikon.com/ Kinko's - http://www.kinkos.com/ Mead - http://www.mead.com/ Office Depot - http://www.officedepot.com/ Office Max - http://www.officemax.com/ Staples - http://www.staples.com/ U.S. Office Products - http://www.usop.com/ -------------------------------------------------------------------------------------- SECTION 4: FYI - Stop Debt Collection Harrassment! Did you know that you never have to deal with a collection agency if you don't want to? All you have to do is write a letter to the collection agency stating something like this: "Pursuant to Federal law, do not contact me at any time for any reason." That's it. Once the collection agency receives your letter, they may legally send you only one (1) more correspondence regarding the collection. If you mail your letter immediately after you receive that first correspondence from the collection agency, you will probably not receive any phone calls from the collection agency at all, since upon receiving your letter, the collection agency will simply refer the matter back to the company that hired their services. This does not mean that you no longer owe any money or should not pay whatever debt you rightfully owe. It simply takes the collection agency out of the picture by legally stopping them from contacting you, harassing you, or otherwise upsetting you while you get your finances in order and take steps directly with the company owed to repay your debt. Source: Dollar Stretcher http://www.stretcher.com ------------------------------------------------------------------------------------- SECTION 5: NEWS - Dell To Offer Credit Card Protection Dell Computer Corp. said Thursday it is offering a secure online shopping guarantee in the United States. Customers will be protected against online credit card theft and fraud, Dell said. Dell's online secure shopping guarantee is available on sales made through its online store. With this announcement, Dell became the first major personal computer maker to have an established policy against online piracy of credit card information, it said. Dell makes $6 million online sales per day. Source: The Bull Market News. -------------------------------------------------------------------------------------- SECTION 6: FEATURED SOFTWARE MBI Business Software - Software solutions for small business management, medical offices, and human resources. http://www.mbisoftware.com/ MyMailList - Software designed to help small businesses manage customer lists and bulk mailings. http://www.mymaillist.com/ Palo Alto Software - Software and related information for business plans, business planning, entrepreneuring, business start-ups, marketing plans, marketing, decision analysis, and business management. http://www.palo-alto.com/ -------------------------------------------------------------------------------------- SECTION 7: CLASSIFIED ADS START MARKETING WITH FREE WEB PAGE! Get your free web page and free visa when you sign up as a member of our unique business opportunity. No experience neccessary, we guide you to sucess. 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